FAQ’s

This mounting method is one that has been used for as long as windows shutter have been in existence. The method enables the shutter to function as a protective device for the window. It involves 2 to 3 hinges allowing the shutter to swing from along-side the window to a position covering the window. A shutter dog is used to secure the shutter to the house wall, preventing it from swinging. The hinges and shutter dogs are generally available at hardware stores or online.

Q. How long does it take to get my window shutters after I place an order?

A. Approximately 4 to 6 weeks. You will be notified if it will be longer.

Q. Does Copper Moon do finishing to the wood shutters? Painting? Staining? Sealing? Priming?

A. No. There are many choices for finishing our wood shutters: paint, stain, and natural weathering. Since color and finish are often difficult to match or complement existing exterior house elements, it is something best left to the customer or contractor.

Q. How do I mount my new window shutters?

A. Copper Moon wooden shutters can be mounted just as any other window shutter. They can be mounted using hinges and shutter dogs as illustrated here, attaching them directly to the house using screws (not the best aesthetically), or by using a mounting block and ledger system which is illustrated here.

Q. For how long are my window shutters warranted?

A. Copper Moon shutters are warranted against defects in our workmanship for 5 years and will be replaced at no charge to the customer should such a defect appear. This warranty is transferable to subsequent homeowners provided they can produce a proof-of-purchase from the original purchasers.

Q. Will my new wood shutters need any maintenance?

A. This is a function of the type of finish applied by the customer. It is recommended that the customer follow the maintenance instructions provided with the finish used.

Q. How do I measure for my window shutters?

A. Please see Measuring Guidelines.